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According to the European Centre for the Development of Vocational Training, 70 per cent of European workers require some level of digital skill to do their job. And yet the same report tells us that 40 per cent currently lack these skills. Aside from hindering overall productivity, there are potentially dangerous ramifications for companies which place digital technologies into the hands of employees who don’t necessarily know how best to use them.
Central to this threat is the fact that we live in an age of increased mobile and remote working – where employees today no longer hope, but expect, flexible options that cater to their work-life balance. As a result, many businesses have to ensure their staff can work remotely. This, however, results in a significant device-centred security risk, particularly when people are recognised as the weakest link in security chains. With that in mind, it’s essential businesses are addressing the skills gap by implementing an IT infrastructure which aids both productive and secure working.
Hardware to enhance digital skills
Overcoming this threat should be a priority for IT managers, and this starts by implementing business-built solutions which enable productive and secure working no matter where employees are. Business hardware must be portable, easy-to-use, and powerful, while also remaining a robust first defence against cyber criminals. Tools such as biometric fingerprint sensors, IR cameras and encryption help here, and should be high on the list of KSPs when shopping for professional devices.
Embracing solutions like Toshiba’s Mobile Zero Client too, for example, also aids security by storing a business’s data away from a device – making it only accessible through an existing cloud-based VDI, and thus removing the threat of data breaches or malware storage, and delivering peace of mind in the mobile working era.
Software to enhance digital skills
Despite the security threats we face today, organisations should never cease to see technology as the enabler it is, streamlining and simplifying many aspects of office work. Whether in or out of the office, staff must know how to maximise technology in order to keep up with colleagues, clients and – crucially – competitors. For example, effective collaboration is an essential efficiency, so using simple tools such as Google Docs, Skype and Slack can ensure staff remain well-connected in a straightforward manner.
The ongoing shift towards mobile working is only set to continue, and if employees aren’t set-up to make the most of today’s ‘workplace’ technologies in a productive and secure manner, then it is the business which will ultimately lose out.
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